Turn WhatsApp Into Your
Smartest Retail CRM
Auto-send GST invoices, payment reminders, loyalty rewards, and re-order nudges — all deeply integrated into T7 ERP with zero extra software needed.
T7 WhatsApp Assistant
Verified API Business
🧾 GST Invoice #INV-2026-889
Hi Rahul, thanks for shopping at Apex Retail! Your tax invoice for ₹3,450 is ready.
Auto-sent via T7 ERP • Delivered 10:42 AM⭐ Loyalty Points Earned!
You earned 172 points today. Balance: 540 pts (Value: ₹270 off on next purchase).
⏰ Udhaar Payment Reminder
Friendly reminder: Pending balance ₹1,200 due on 25th July. Tap to pay via UPI.
CORE CAPABILITIES
Why Retailers Choose WhatsApp CRM in T7 ERP
Traditional SMS and email get ignored. WhatsApp messages have a 98% open rate — putting your invoices, rewards, and offers where customers actually look.
Instant Auto-Invoicing
Customer receives a formatted PDF invoice on WhatsApp the second billing finishes at POS.
Automated Payment Reminders
Friendly automated WhatsApp alerts for outstanding credit (udhaar) with direct UPI payment links.
Loyalty & Points Sync
Notify buyers of points earned, reward balance, and upcoming redemption offers automatically.
Smart Re-Order Nudges
AI predicts customer repurchase cycles and sends personalized re-order prompts right on time.
Targeted Broadcasts
Segment customer lists by spend, store, or category to send festive offers without spamming.
Official API Security
Meta-certified WhatsApp Business API integration ensures messages arrive reliably without number block risk.
MEASURABLE IMPACT
Transform Customer Communication into Revenue
When your CRM is natively integrated into your ERP billing engine, every sale automatically becomes an opportunity for customer retention and faster payment collection.
Automated Billing Notifications
Paperless PDF invoices sent right to WhatsApp instantly upon sale saving paper and printing costs.
Smart Retargeting & Broadcasts
Send promotional catalog links and festive deals to active buyers based on actual purchase history.
98% Open Rate
Compared to less than 20% for email & SMS campaigns
40% Faster Recovery
Automated payment reminders reduce credit collection delays
30% Repeat Sales Boost
Timely re-order nudges bring buyers back automatically
Zero Manual Effort
Invoices and receipts trigger automatically at checkout
FREQUENTLY ASKED QUESTIONS
Common Questions About WhatsApp CRM
Start Automating Your Customer Engagement
Book a live walkthrough to see how T7 ERP sends WhatsApp invoices, triggers udhaar reminders, and grows repeat store sales.