24/7 WhatsApp AI
Customer Assistant.
Automate WhatsApp product catalog searches, self-service order bookings, digital invoice delivery, and customer support.
Store Customer Support AI
Official Meta WhatsApp API Verified
✅ Yes! Both items are available for store pickup or home delivery:
1. Kaju Katli 500g — ₹480 (In Stock)
2. California Almonds 250g — ₹260 (In Stock)
24/7 CUSTOMER ENGAGEMENT
WhatsApp Customer AI Features
Interactive WhatsApp Catalog
Allow shoppers to search store products with live stock and MRP.
Self-Service WhatsApp Checkout
Customers build carts and pay via dynamic UPI QR links on messaging.
Automated PDF Invoice Delivery
Instant post-checkout digital bill delivery on WhatsApp after counter scan.
Loyalty Point Balance Query
Shoppers can message anytime to view accumulated points and reward vouchers.
Human Staff Takeover Inbox
Seamlessly flag complex queries for human team intervention in shared inbox.
Order Tracking Links
Automatically share courier and delivery tracking links with buyers.
What is a customer-facing AI bot for retail?
A Customer AI Bot is an automated conversational assistant connected to a store's live ERP catalog and CRM. Operating over messaging apps like WhatsApp, it interprets customer shopping requests, presents interactive product cards, processes self-service orders, delivers digital invoices, and answers store policy questions automatically.
Manual WhatsApp customer messaging vs T7 Customer AI Bot
See how automated AI response scales your retail customer support without hiring extra staff.
| Support Metric | Manual Staff Messaging | T7 AI Customer Bot |
|---|---|---|
| Response Time | 15 minutes to several hours during busy store hours | Instant sub-second response 24 hours a day, 7 days a week |
| Catalog Sharing | Staff manually photos & types prices from counter | AI renders rich interactive product catalog cards with live stock |
| Order Booking | Manual notebook entry; prone to miscommunication | Direct order booking auto-synced into T7 ERP sales queue |
| Bill Delivery | Manual PDF export & copy-pasting customer phone number | Automated instant post-checkout PDF bill delivery on WhatsApp |
| Concurrency | 1 staff handles 1 customer chat at a time | Handles 1,000+ simultaneous customer chats without delay |
Evaluating customer AI tools for retail
Key requirements for high-converting customer messaging automation.
Official Meta WhatsApp API Integration
Must use official Meta Business API to prevent phone number bans and enable verified green tick badges.
Live ERP Inventory Sync
Ensure out-of-stock items are automatically hidden from customer WhatsApp catalog searches.
Multilingual Capability
Ability to handle customer inquiries in local regional languages.
Unified Team Inbox
Provide a single web dashboard where multiple store agents can view AI chats and step in.
Is T7 AI Customer Bot right for your retail business?
Good fit when
- ✓ Grocery stores, kirana shops, and bakeries taking repeat neighborhood delivery orders
- ✓ Fashion boutiques and D2C brands sending product collections over WhatsApp
- ✓ High-volume retailers wanting to automate bill delivery and loyalty point queries
Confirm before choosing
- • Meta WhatsApp API message template conversation costs
- • Delivery fulfillment radius and minimum order value rules for home delivery
OUR CLIENTS
Trusted by Leading Businesses
Businesses across industries trust T7 ERP to power their operations every day.
Automate Your Retail WhatsApp Sales
Deliver 24/7 self-service catalog ordering over WhatsApp.
Request WhatsApp Bot DemoFREQUENTLY ASKED QUESTIONS